Returns & Exchanges
At Love Luxury, we want you to be completely satisfied with your high-fashion purchase; if you are not, we offer a seamless 30-day return policy for items in their original, unworn condition. Please ensure all designer tags and security seals remain intact to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your Love Luxury account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Carefully place the items in their original designer packaging and include the completed return form inside a secure shipping box.
- 3.Ship Your Return
Affix the prepaid luxury courier label to your package and drop it off at any authorized collection point or schedule a complimentary home pickup.
- 4.Quality Inspection & Refund
Once our specialists verify the item's authenticity and condition, your refund will be processed to your original payment method within 5-7 business days.